Privacy Policy

Last updated: June 1, 2026

This Privacy Policy explains what information Journey Health Advisors ("we," "us") collects through this website, how we use it, and the choices you have. We collect only what we need to respond to you and improve our service.

Information we collect

When you submit a contact or newsletter form, we collect the details you provide — typically your name, email address, and how you describe your situation. We also collect limited, privacy-respecting analytics about how the site is used. We do not collect any protected health information (PHI) through this website, and our forms never ask for diagnoses, medications, or medical history.

How we use it

We use your information to respond to your request, connect you with an advisor, and — if you opt in — send educational resources about health coverage. Form submissions are sent to our customer relationship management (CRM) system. We do not sell your personal information.

Cookies and tracking

We use only first-party cookies and privacy-respecting analytics. We do not use third-party marketing pixels or sell behavioral data.

Data retention

We retain behavioral analytics for up to 24 months and lead records for up to 7 years, after which they are deleted or anonymized, unless a longer period is required by law.

Your choices

You can opt out of marketing emails at any time using the unsubscribe link, or request access to or deletion of your information by emailing info@journeyhealthadvisors.com.

Contact

Journey Health Advisors, 8810 Blakeney Professional Drive, Suite 100, Charlotte, NC 28277 · 1 (844) 580-6055 · info@journeyhealthadvisors.com

This policy is a starting template and should be reviewed by legal counsel before launch.